Return & Refund Policy
## Return Policy
- We accept returns for unopened items only.
- Customers are responsible for return and handling fees.
- Returns are accepted within 7 days of receiving the product.
- We will process a return when we receive the returned items.
### Eligibility
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In the original packaging.
- Returned within 7 days of receiving the product.
### Process
1. Contact us with your order number and details about the product you would like to return.
2. We will respond quickly with instructions for how to return the items.
### Refunds
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
### Non-Returnable Items
- Food-grade items, including honey sachets and honey jars, are not returnable if the seals have been broken or the products have been opened[2].
### Contact Us
If you have any questions on how to return your item to us, contact us here
